Beware! Sales representatives at this location are third party and slam 17 year loyal Sprint customers with equipment/costs/plans that are not revealed/explained nor agreed to. Take your business elsewhere.
The associates at the store are amazing. They are attentive, pleasant and professional. Outstanding customer service. Thanks
Unsavory sales practices at the Sprint Store on 7 highway. Dutch should be fired for his smug and calculated actions. The sleight of hand and service slamming at this location is shameful. We intend to notify all local news networks and seek legal representation regarding our experience on 07/29/17. I would recommend folks in the KC Metro avoid this location. It's apparent there's no service recovery plan or dedicated management to field customer concerns.
The purpose of my visit was to get service and cost information about adding a line to my plan. When I walked in, I was immediately acknowledged by the single customer service rep working. She greeted me and said that she'd be with me shortly as she was helping another customer. I waited for 20 minutes. Finally I was assisted only to find out that I had to go to the independence store for help.
Great experience I have ever had way better then the one on Adams dairy
Sprint Store is a US Electronics Store based in Blue Springs, Missouri. Sprint Store is located at 721 MO-7, Blue Springs, MO 64014, USA.
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