Nice TJ Max. Great staff.
Great finds.....not so great check out experience
I went to check out at TJ Max and when the cashier rang up my sale it was way higher than I expected. When I questioned the amount it was determined a comforter I purchased had two price tags and I had not noticed the higher one. A employee from the bedding department told the cashier to honor the lower price and walked away. Then I was told by another employee that a customer had apparently changed the price tag and the store would not honor the price then proceeded to pull the lower price tag off the item destroying it. At this point I asked to speak to the manager who also indicated the price tag had been tampered with by a customer and TJ Max would not honor the price on the comforter. I asked the cashier to verify the employee from the bedding department had said to honor the price and she said she was not sure. I was so embarrassed and humiliated standing at the register with three TJ Max employees announcing the price had been tampered with on the item I was trying to purchase and making me feel like a thief. I will never shop at TJ Max again and plan to tell everyone I know (who by the way know I have good character) about the incident and hopefully they won't shop there either.
Frankie was so helpful and nice while I was looking for purses and gave me suggestions so I could find the perfect one! Excellent customer service!!
Love TJ Maxx and Home Goods, great store
T J Maxx Homegoods is a US Department Store based in Blue Springs, Missouri. T J Maxx Homegoods is located at 1310 NE Coronado Dr, Blue Springs, MO 64014, USA.
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